IT Services & Help Desk

Your technology partner for academic success. We're here to help with all your computing needs.

24/7
Support Available
15 min
Avg Response Time
98%
Satisfaction Rate

How can we help you today?

🔑

Reset Password

Can't log in? Reset here
📧

Email Setup

Configure your email
📶

WiFi Connection

Connect to campus WiFi
💻

Software Download

Get free software

Our Services

Comprehensive technology support for students, faculty, and staff

💻

Computer Labs

30+ computer labs across campus with Windows and Mac workstations, printing, and scanning.

Find a Lab →
📶

Campus WiFi

High-speed wireless access throughout campus. Connect using your university credentials.

Connection Guide →
📧

Email & Calendar

Microsoft 365 email with 50GB storage, Teams, OneDrive, and full Office suite.

Access Email →
🖨

Printing Services

Print from any device to campus printers. First 500 pages free each semester.

Print Now →
📱

Device Support

Get help with laptops, tablets, and phones. Walk-in or appointment available.

Schedule Visit →
🔒

Security Tools

Free antivirus, VPN access, and multi-factor authentication setup.

Secure Your Device →

Free Software for Students

Download licensed software at no cost with your university account

📊

Microsoft 365

Full Office Suite

🎨

Adobe Creative

Photoshop, Illustrator

📈

SPSS Statistics

Data Analysis

🧬

MATLAB

Technical Computing

💻

VMware Fusion

Virtual Machines

🔍

EndNote

Citation Manager

📊 System Status

✓ All Systems Operational

Student Portal

student-portal.parsuniversity.edu

99.9% uptime

Email Services

mail.parsuniversity.edu

99.8% uptime

Campus WiFi

Pars-Secure network

99.5% uptime

Learning Management (Moodle)

education.parsmedicine.com

99.7% uptime

Frequently Asked Questions

How do I connect to campus WiFi?+
Select "Pars-Secure" from available networks. Enter your university username and password when prompted. For detailed instructions by device type, visit our WiFi setup page.
How do I reset my password?+
Visit password.parsuniversity.edu and follow the self-service reset process. You'll need access to your recovery email or phone number.
Can I get Microsoft Office for free?+
Yes! All students get free Microsoft 365 including Word, Excel, PowerPoint, and more. Log in at office.com with your university email.
Where can I print on campus?+
Printers are available in all computer labs, the library, and student center. Log in to print.parsuniversity.edu to send jobs from your device.

Contact the Help Desk

We're here to help 7 days a week

📞

Call Us

(555) 123-HELP

Mon-Fri: 7am-10pm
Sat-Sun: 9am-6pm

💬

Live Chat

Chat with a technician now

Start Chat →
📧

Email Support

helpdesk@parsuniversity.edu

Response within 4 hours

📍

Walk-In

Library Building, Room 101

Mon-Fri: 8am-6pm