Privacy Policy
Last Updated: December 2025
1. Information We Collect
We collect information necessary to provide healthcare services:
- Identity Information: Name, date of birth, contact details
- Health Information: Medical history, conditions, medications, test results
- Insurance Information: Policy details for billing purposes
- Technical Information: Device data, IP address, usage logs for security
2. How We Use Your Information
- Providing medical treatment and care coordination
- Processing billing and insurance claims
- Communicating about appointments and health updates
- Improving our services and patient experience
- Complying with legal and regulatory requirements
3. HIPAA Compliance
Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain administrative, physical, and technical safeguards to protect your information.
4. Data Security
- TLS 1.3 encryption for all data transmission
- Encrypted data storage at rest
- Role-based access controls
- Regular security assessments
- Audit logging of all PHI access
5. Your Rights
Under HIPAA, you have the right to:
- Access and obtain copies of your medical records
- Request corrections to your health information
- Request restrictions on certain uses of your information
- Receive an accounting of disclosures
- File a complaint if you believe your rights were violated
6. Data Retention
Medical records are retained in accordance with applicable state and federal regulations. You may request deletion of non-medical account information.
7. Third-Party Services
We may use third-party services for payment processing, analytics, and communication. These services are bound by confidentiality agreements.
8. Contact
For privacy inquiries: