Patient Safety Protocols and Infection Prevention

Patient safety is the foundation of quality healthcare. These protocols are mandatory for all clinical staff.

Universal Patient Safety Goals

National Patient Safety Goal 1: Patient Identification

Requirement: Use at least two patient identifiers when providing care.

Acceptable Identifiers
  • Full legal name (as appears on ID band)
  • Date of birth
  • Medical record number (MRN)
NOT Acceptable as Identifiers
  • Room number
  • Bed location
  • Physical appearance alone
Identification Required Before
  • Medication administration
  • Blood/blood product transfusion
  • Specimen collection and labeling
  • Procedures and treatments

SBAR Communication Framework

ComponentDescription
S - SituationWhat is happening now?
B - BackgroundRelevant clinical context
A - AssessmentWhat do you think the problem is?
R - RecommendationWhat do you want to happen?
Read-Back Verification (Required)

For verbal/telephone orders and critical test results:

  1. Write down the complete order or result
  2. Read back the information to the sender
  3. Receive confirmation that information is correct

High-Alert Medications

Definition: Medications that bear heightened risk of significant patient harm when used in error

CategoryExamplesSafety Measures
AnticoagulantsHeparin, Warfarin, DOACsIndependent double-check, standardized protocols
InsulinAll typesIndependent double-check, glucose monitoring
OpioidsMorphine, Hydromorphone, FentanylPCA protocols, sedation monitoring
Neuromuscular BlockersRocuronium, SuccinylcholineAuxiliary labels, OR/ICU only
Concentrated ElectrolytesKCl, Hypertonic salineRemove from patient care areas
ChemotherapyAll agentsIndependent double-check, dedicated area

Infection Prevention and Control

Hand Hygiene Protocol (WHO Five Moments)

The Five Moments for Hand Hygiene
  1. Before patient contact
  2. Before aseptic procedure
  3. After body fluid exposure risk
  4. After patient contact
  5. After contact with patient surroundings
Hand Hygiene Technique
MethodDurationIndication
Alcohol-based hand rub20-30 secondsRoutine when hands not visibly soiled
Soap and water40-60 secondsVisibly soiled, C. difficile, Norovirus
Surgical hand scrub2-5 minutesBefore surgical procedures

Standard Precautions

  • Hand hygiene - Per Five Moments
  • PPE - Based on anticipated exposure
  • Respiratory hygiene/cough etiquette
  • Safe injection practices - One needle, one syringe, one patient
  • Sharps safety - Use safety devices, do not recap
  • Environmental cleaning

Transmission-Based Precautions

TypeConditionsPPE RequirementsRoom
ContactMRSA, VRE, C. difficile, ScabiesGown and gloves for all room entryPrivate or cohort
DropletInfluenza, Pertussis, Meningococcal diseaseSurgical mask within 6 feetPrivate or cohort
AirborneTB, Measles, Varicella, COVID-19N95 respirator (fit-tested)Negative pressure AIIR

CLABSI Prevention Bundle

Insertion Bundle (All Elements Required)
  1. Hand hygiene before procedure
  2. Maximal sterile barrier - Cap, mask, sterile gown, gloves, full-body drape
  3. Chlorhexidine skin antisepsis - Allow to dry 2-3 minutes
  4. Optimal catheter site - Subclavian preferred; avoid femoral
  5. Daily review of line necessity
Maintenance Bundle
  • Hand hygiene before accessing
  • Scrub the hub 15 seconds before each access
  • Daily CHG bathing for ICU patients
  • Dressing changes per protocol
  • Daily assessment: Is this line still needed?

CAUTI Prevention

Appropriate Indications for Catheter
  • Acute urinary retention or obstruction
  • Accurate I/O in critically ill
  • Perioperative for selected procedures
  • Sacral wound healing in incontinent patients
CAUTI Prevention Bundle
  1. Insert only for appropriate indications
  2. Use aseptic technique
  3. Maintain closed drainage system
  4. Keep bag below bladder level
  5. Daily review: Can catheter be removed?

Fall Prevention Protocol

Morse Fall Scale

Risk FactorScalePoints
History of fallingNo/Yes0/25
Secondary diagnosisNo/Yes0/15
Ambulatory aidNone/Cane-Walker/Furniture0/15/30
IV therapyNo/Yes0/20
GaitNormal/Weak/Impaired0/10/20
Mental statusOriented/Forgets limitations0/15

Scoring: 0-24 = Low Risk | 25-44 = Moderate Risk | 45+ = High Risk

Universal Fall Precautions (All Patients)
  • Bed in lowest position, wheels locked
  • Call light within reach
  • Non-skid footwear
  • Clear pathway, adequate lighting
  • Hourly rounding
High-Risk Fall Precautions
  • Fall risk signage and yellow armband
  • Bed/chair alarm activated
  • Room close to nursing station
  • Toileting schedule every 2 hours
  • Physical therapy evaluation