Telehealth Services
See a doctor from home - secure, private, and convenient
HIPAA Secure
End-to-end encrypted video calls protect your privacy
7 Days a Week
Appointments available including evenings and weekends
Any Device
Use your phone, tablet, or computer
EMR Connected
Your records update automatically
How to Start Your Telehealth Visit
Step 1: Schedule Your Appointment
- Log into the Patient Portal
- Click "Schedule Appointment"
- Select "Telehealth/Video Visit" as your visit type
- Choose your provider and preferred time
- Confirm your appointment - you will receive an email confirmation
No account? Create one here or call 1-833-PARS-MED for phone scheduling.
Step 2: Prepare for Your Visit
Before your appointment:
- Test your technology - Make sure your camera, microphone, and speakers work
- Find a quiet, private space - Good lighting helps your provider see you clearly
- Have your medications ready - Keep prescription bottles nearby to review
- Write down your questions - Make the most of your appointment time
- Check your internet connection - A stable WiFi connection ensures clear video
Technical Requirements
- Browser: Chrome, Firefox, Safari, or Edge (latest version)
- Device: Computer, tablet, or smartphone with camera and microphone
- Internet: Broadband connection (minimum 1 Mbps)
- App: No special software needed - runs in your web browser
Step 3: Join Your Video Visit
- 5 minutes before your appointment - Log into the Patient Portal
- Click the "Join Video Visit" button (appears 15 minutes before your appointment)
- Allow your browser to access your camera and microphone when prompted
- Wait in the virtual waiting room - your provider will join shortly
- After your visit, a summary will be available in your patient portal
Direct link: You can also join at meet.parsmedicine.com using your appointment code
What Can Be Treated via Telehealth?
Great for Telehealth
- Cold, flu, and allergy symptoms
- Sinus and ear infections
- Skin rashes and minor conditions
- Mental health consultations
- Medication refills
- Follow-up appointments
- Chronic disease check-ins
- Lab result reviews
- Health questions and concerns
Visit In-Person Instead
- Chest pain or difficulty breathing
- Severe abdominal pain
- High fever (over 103F)
- Injuries requiring examination
- New or worsening symptoms needing physical exam
- Annual physicals
- Lab draws or imaging
- Procedures or vaccinations
Insurance and Costs
Telehealth visits are covered by most insurance plans at the same rate as in-person visits. We accept:
- Medicare and Medicaid
- Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Humana
- Most HMO and PPO plans
Questions about coverage? Contact our billing department at 1-833-PARS-MED or visit the Billing Portal
Troubleshooting Tips
"I cannot see or hear my provider"
- Check that your camera and microphone are not blocked by browser settings
- Try refreshing the page
- Close other programs using your camera (Zoom, Skype, etc.)
- Make sure you granted permission when prompted
"My video is freezing or choppy"
- Move closer to your WiFi router
- Close other browser tabs and applications
- Ask others in your home to pause streaming temporarily
- Try connecting your computer directly to your router with an ethernet cable
"I cannot find the Join button"
- The button appears 15 minutes before your appointment
- Make sure you are logged into the correct patient portal account
- Check your email for a direct link to join
- Call 1-833-PARS-MED for immediate technical assistance
Ready to Schedule Your Telehealth Visit?
Access quality healthcare from anywhere. Our providers are ready to see you.
Schedule via Patient Portal 1-833-PARS-MEDAvailable Telehealth Specialties
Primary Care
General health consultations, follow-ups, medication management, and preventive care.
Connect NowCardiology
Heart health consultations, blood pressure management, and cardiac follow-ups.
Connect NowNeurology
Headaches, migraines, neurological conditions, and cognitive health consultations.
Connect NowPsychiatry
Mental health support, therapy sessions, medication management, and counseling.
Connect NowHow Telehealth Works
Schedule or Start
Book an appointment or start an instant consultation
Connect via Video
Join the secure Jitsi video room from any device
Consult with Provider
Discuss symptoms, receive diagnosis and treatment plan
Follow-Up
Prescriptions sent electronically, notes in your EMR
AI-Enhanced Features
- Real-Time Transcription - AI-powered Whisper transcription of consultations
- Automatic SOAP Notes - AI generates clinical documentation
- Language Translation - Multi-language support including Persian (Farsi)
- Clinical Decision Support - AI suggestions during consultations